Fees

I believe it matters to be clear and open about the cost of counselling, so you can make a thoughtful, informed choice before beginning therapy. Reaching out for support is already a big step. My aim is to keep things simple, transparent, and free from pressure, so you can decide what feels right for you and your circumstances.  

  • Individual counselling session: £60.00 

    Sessions are 50 minutes in duration and delivered online via a secure, encrypted video platform.

  • Payments for sessions are made securely through Stripe, a trusted online payment platform. After each session, you’ll receive a simple payment link where you can pay by card. Stripe keeps your details safe with encrypted processing.

    This will be fully explained within the contract

    If you have any questions about payment, please ask via the get in touch form or email emmaball@nurturecounselling.co.uk

  • Session fees will be reviewed yearly. If there are any changes to fees, there will always be 4 weeks notice before those changes take effect.

  • I understand that at times, appointments will need to be changed. If it is possible to do so, please let me know as soon as you can.

    Appointments cancelled on the day of the arranged session will be charged in full.

  • If for any reason you are late to session, we will still need to finish at the agreed end time so that I can honour other scheduled client appointments. 

    If you haven't joined the online session, I will remain on for 15 minutes before terminating. This will be considered a missed appointment.

  • If I ever need to cancel an appointment, I will let you know as soon as possible and we can rebook the appointment.

    There will be no charge.

  • Regular attendance supports therapeutic progress.

    Repeated non-attendance may lead to a review of our work.